Terms of Service
These terms are an agreement between you and Noles Technology Inc., a Delaware corporation ("we", "us", "our"), covering your use of the TWENTY mobile application and the gettwenty.co website (together, the "Service").
By downloading or using TWENTY, you agree to these terms. If you do not agree, do not use the Service.
1. What TWENTY is, and what it is not
TWENTY is a behaviour-change tool. It gives you a timer, a record of your own choices, and information.
TWENTY is not medical treatment. It is not therapy, not a substitute for professional care, not a detox programme, and not supervised by clinicians. Nothing in the App is a diagnosis, a prescription, or medical advice. We are not your doctor and using the App does not create any clinical relationship.
If you are being treated for alcohol use or any other condition, do not change or stop that treatment because of anything in this App.
2. Alcohol withdrawal can be dangerous
Read this part.
Some people who drink heavily become physically dependent on alcohol. For those people, stopping suddenly can cause seizures, delirium tremens, and other serious medical events, and can be fatal. This is a medical fact, not a caution we are adding out of habit.
TWENTY asks you a set of screening questions when you first use it. If your answers suggest you may be physically dependent, the App will tell you so and direct you to seek medical advice, and it will not offer you the product.
That screening is not a diagnosis and it is not a guarantee. It relies entirely on the accuracy of your answers, it cannot examine you, and it can be wrong in both directions. Passing the screen does not mean it is safe for you to stop drinking suddenly.
You must speak to a doctor before stopping or substantially reducing your alcohol intake if any of the following apply, whatever the App tells you:
- You drink daily or nearly daily
- You have ever needed a drink in the morning
- You have ever experienced shaking, sweating, nausea, or anxiety when you did not drink
- You have ever had a seizure
- You are pregnant
- You take prescription medication or have another medical condition
In the United States, the SAMHSA National Helpline is free, confidential and available 24 hours a day: 1-800-662-4357.
If you are in immediate danger, call your local emergency number.
3. Eligibility
You must be 18 or over to use TWENTY. By using the Service you confirm that you are.
4. Your account and your data
TWENTY does not use accounts. You do not register, and there is nothing to log into.
Everything you enter is stored on your own device. We do not hold it and cannot recover it. If you delete the App, reset your data, lose your phone, or wipe your device, that information is gone permanently. You are responsible for your own data and we do not provide backups.
5. Subscriptions and payment
TWENTY is a paid subscription. Current pricing is shown in the App before you purchase.
- Payment is charged to your Apple ID account at confirmation of purchase.
- Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the end of the current period, at the price then in effect.
- You can manage or cancel your subscription in your Apple ID account settings. Deleting the App does not cancel your subscription.
- Cancelling stops future renewals. It does not end the current paid period, and access continues until that period expires.
Refunds are handled by Apple, not by us. We cannot issue refunds, reverse charges, or extend access. Requests go through Apple's standard process at reportaproblem.apple.com. Apple's own terms govern your purchase.
We may change prices. Changes apply to future renewal periods, not to a period you have already paid for, and you will be able to cancel before any new price takes effect.
6. Acceptable use
Do not:
- Reverse engineer, decompile, or attempt to extract the source code of the App
- Circumvent the paywall, the screening gate, or any other technical measure
- Use the Service for anything unlawful
- Copy, resell, or redistribute the App or its content
7. Ownership
The App, its design, its written content, its name, and its marks belong to Noles Technology Inc. We grant you a personal, non-transferable, non-exclusive, revocable licence to use the App for your own use, on devices you own or control, for as long as your subscription is active.
Anything you write inside the App is yours. Because it stays on your device, we never receive it and claim no rights over it.
8. Third parties
Purchases are processed through Apple and managed with RevenueCat, Inc. Their terms and privacy policies apply to their parts of the transaction. We are not responsible for their services.
Any external resource we point to, including helplines, is provided for your convenience. We do not control those organisations and are not responsible for what they do.
9. No warranty
The Service is provided "as is" and "as available", without warranty of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the fullest extent the law allows.
We do not promise that the App will work without interruption or error, that its information is complete or current, or that using it will produce any particular outcome for your drinking or your health.
10. Limitation of liability
To the fullest extent permitted by law, Noles Technology Inc. and its officers, directors, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profits, goodwill, or health outcomes, arising out of or relating to your use of or inability to use the Service.
Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim arose, or fifty United States dollars.
Some jurisdictions do not allow certain exclusions or limitations. Where that is the case, the exclusions above apply only to the extent permitted, and you may have additional rights.
Nothing in these terms limits liability for fraud, or for death or personal injury caused by negligence, where that limitation would be unlawful.
11. Indemnity
You agree to indemnify and hold harmless Noles Technology Inc. from any claim arising out of your misuse of the Service or your breach of these terms.
12. Termination
You may stop using the Service at any time by deleting the App and cancelling your subscription through Apple.
We may suspend or terminate access if you breach these terms. Sections 9, 10, 11, 13 and 14 survive termination.
13. Governing law and disputes
These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any dispute will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction.
If you are a consumer resident in the European Union or the United Kingdom, this clause does not deprive you of the protection of mandatory consumer law in your country of residence, or of the right to bring proceedings there.
14. General
If any provision of these terms is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy, are the entire agreement between us about the Service.
We may update these terms. The date at the top will change and the current version will be at gettwenty.co/terms. Continuing to use the Service after a change means you accept it.
15. Apple
You acknowledge that these terms are between you and Noles Technology Inc., not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide support for the App. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
16. Contact
Noles Technology Inc.
support@gettwenty.co